Almost daily diary!

Monday, July 12, 2010

I came, I saw, I conquered...

Well not really, more like; I hung on the phone for half an hour, went to the council offices and eventually managed to get my completed form in my hand delivering it to the solicitor on the way home, whooppee!'

It is a long story, but I'm sure you have all had the experience of 'Press 1 for this, Press 2 for that', what do you do if your problem isn't on the options list? Well, my employer, the City Council, have thought of that. The last option was 'Press 6 for HR emergencies!' I have 'pressed 6' more than once these last 10 days , I can tell you!

When you get through to a human they are very soothing, they must really need to be...

Once I knew the form has been located, and the person on the phone promised faithfully to fill it in straight away, I made the journey across the city to pick it up.

I drove through uncharted territory without getting lost (this city is such a sprawling place) and valiantly made it up to the Second Floor Reception with no problem. I spoke to the receptionist explaining I had come to pick up a form and could he let Paul know I had arrived. 'Which Paul?' he said
'I don't know, he just said Paul, he works in the blah de blah dept that fills in legal forms'
'Ah' he said 'I won't be able to find him if you don't know his surname'
'Shall I ring him and ask?' I say
'You'll have to' he grunted. (for goodness sake!)
So I did, from my mobile phone. From the second floor, I called the council office I was standing in! 'It's OK' I tell the soothing voice from 'Press 6', I'm on the second floor. . .

Meanwhile I receive an email from Husband, ''I would never not support my children and I never want to hear you say that again'', he wrote. What does he think paying his wage into an account I have no access to without setting up Child Support Payments is then, I replied? I have had no response.

12 comments:

Rob-bear said...

What do you mean, "Well not really."

YES, REALLY. Dealing with bureaucracy in a way which would make Emperor Caesar quake in his boots.

Now, on to the next victory!

Maggie May said...

You are definitely on the right lines..........
FIGHT! Seems we have to fight for everything these days.
If he doesn't pay you in a way that you can get to the money, then he shouldn't have access. Simple as that.
Maggie X

Nuts in May

BS5 Blogger said...

Great to know there's a list of things and you are making
your way through it with tick after tick of progress. Thinking positively for you ....

Steve said...

Nil desperandum! Sounds like your husband at least wants to do the right thing by the kids even as his own incommunicative and inept behaviour trips him up in his endeavours to do so...

nick said...

Glad you got the form filled in okay. But what sort of logic does husband go by? The Alice In Wonderland sort by the sound of it....

Furtheron said...

I think you've won a small battle - at least the form is done and with the solicitor so that is moving on... well done.

Carol said...

and you were worried that you wouldn't be able to cope on your own...Pah!! You are a bureaucracy busting super woman :-)

C x

mrsnesbitt said...

What a long journry you have travelled eh? Nearly there now hun! ((((HUGS))))

Oh a new word in verification swinium! A good name for somebody eh?

Lakeland Jo said...

just keep taking action every day and you will get what you want in the end XX Hugs

Rose said...

I hate those automated answering menus; some of them just send you in circles without giving you an option to talk to a human at all, it seems.

I can see you getting stronger and more assertive, Suburbia; good for you! Keep up the good fight until you get what you and the children rightfully deserve.

the eternal worrier: said...

He sounds odd. I hate all that legal stuff.

Kitty said...

Phone the CSA. NOW. x