To be fair it has been mostly Tall Girl who has been her technical support through most of the journey, but today it was my turn "When I put in 'mum' "she says puzzled, "it reads nun."
"Yes" I reply "That's the predictive text. You know? You just have to scroll down to the other options and you'll find the word you want"
"You know, just like your other phone?"
She looks a bit blank.
"There's 3 letters isn't there, for each number? You can make lots of words from the same keys, like 'home', 'good' and 'gone'."
There was a spark of recognition. Fab I thought, we're getting somewhere. Then she said "Oh yes, I had those words on my old phone too..."
Sometimes she's so cute!